The Website Design Contract

In the last few months I’ve been seeing a common occurrence. It’s either a freelancer complaining about a client or a client complaining about a freelancer. I suppose a little friction isn’t all that uncommon, especially if the people involved don’t have a good understanding with each other. Most of the time, the problem can be traced to a simple fact: The client and the freelancer do not have a contract, or have an incomplete one.